Car Jockeys Virtual:
Your 24/7 Support Solution for Turo Hosts
Elevate your Turo hosting experience with Car Jockeys Virtual – our premium virtual assistant service designed to handle customer support, claims, and more, so you can focus on growing your fleet. Powered by a dedicated team from the Philippines, we provide seamless, round-the-clock assistance tailored to your needs. Whether you're managing a small fleet or scaling up, our service ensures happy guests and smooth operations.
Why choose Car Jockeys Virtual?
Expert Support Without the Hassle
Our team is equipped to manage every aspect of guest interactions and Turo processes, freeing you from time-consuming tasks.
Proven Reliability
Backed by Car Jockeys' commitment to excellence in car sharing services.
Affordable and Scalable
Competitive pricing with built-in savings for larger fleets and monthly subscribers.
Services Included
Our virtual assistants are ready to support your Turo business with:
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24/7 Customer Support: Harnessing cutting-edge AI tools like ChatGPT and Grok for top-tier assistance, including seamless translations into the guest's preferred language.
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Vehicle Guidance: Leverage AI tools to provide precise, customized instructions down to the vehicle's exact trim level for features like infotainment systems, convertibles, and more.
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Troubleshooting Assistance: Utilize AI tools to offer reliable help, guiding guests through common vehicle issues and minimizing disruptions.
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Claims and Incidentals Handling: Drawing from the expertise of former Turo employees, excel in navigating Turo's processes to file and manage claims for refueling, EV charging (during or after trips), late returns, improper returns, cleaning fees, smoking fees, and more—with superior success rates, relentless determination, and refuting denials to maximize reimbursements.
For part-time support (12 hours/day), enjoy the same high-quality service during core hours of your choosing.
Pricing Plans
Services Type | Weekly Subscription | Monthly Subscription (Save 20%!) |
|---|---|---|
12-Hour Part-Time Support | $10 per car | $30 per car |
24/7 Full Support | $15 per car | $50 per car |
Note: Monthly plans offer significant savings and are ideal for committed hosts.
Fleet Discounts
Scale your savings as your fleet grows:
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6-10 Cars: 10% off
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11-25 Cars: 15% off
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26+ Cars: 20% off
These discounts apply to both weekly and monthly subscriptions, making it easier to expand your operations affordably.
Easy Onboarding Process
Getting started is simple:
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Complete our quick online form to share your delivery processes, procedures, and unique services.
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We'll set up a dedicated WhatsApp group for real-time communication with your VA team.
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Launch your support within days – no downtime for your business.
Terms and Agreements
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For Turo Hosts: Monthly plans require a 3-month initial commitment, then switch to month-to-month for flexibility.
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Weekly Plans: No long-term agreement required – pay as you go.
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All services are subject to Car Jockeys' standard terms. Contact us for details.
Payment Options
Secure and flexible payments via Stripe:
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Set up recurring weekly or monthly subscriptions by credit card (fees apply).
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Opt for monthly to save 20% instantly.
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No hidden fees – transparent billing based on your fleet size.
Ready to streamline your Turo hosting?
Sign Up Now or Contact Us to learn more. Let Car Jockeys Virtual handle the details while you drive your success!