Navigating Turo's Vehicle Tracking and Technology Policy

Welcome back to our Car Jockeys blog series, where we delve into Turo's policies that shape the car-sharing experience. Today, we're focusing on Turo's Vehicle Tracking and Technology Policy, a critical aspect for hosts to understand and implement.

Overview of the Tracking Technology Policy

Turo permits the use of various tracking and technology devices by hosts to safeguard their vehicles. This includes devices like AirTags, GPS, cameras, and OEM devices. However, the policy comes with specific requirements and restrictions, particularly regarding disclosure to guests.

Key Aspects of the Policy:

• Permitted Devices: AirTags, cameras, GPS, and other tracking technologies are allowed.

• Mandatory Disclosure: Hosts must disclose the use of certain tracking devices to guests.
  

Disclosure Requirements and Consent

Turo mandates hosts to inform guests about specific devices:

• AirTags: Inform guests via Turo messaging before the trip starts.

• Interior Cameras: Requires explicit, written consent from the guest to activate any device that records the interior.
  

High-Value Vehicle Requirements

• US and Australia: Activated OEM trackers are required for vehicles with a high fair market value. Non-compliance can affect damage claim coverages.

• Canada and UK: Similar requirements apply, with additional stipulations for certain vehicle models.
  

Violations and Enforcement

Non-compliance can lead to serious consequences, including warnings, account restrictions, and potential removal from the platform.

Specific Regional Requirements and Restrictions

• US: Hosts with vehicles valued at $125,000 or more must use an OEM tracker.

• Australia: GPS trackers are required for vehicles valued at A$75,000 or more.

• Canada: Activated OEM trackers are mandatory for vehicles valued at $105,000 or more.

• UK: Certain models require an IMS tracker, and hosts must disclose any device that collects driving data.
  

Suggested Disclosure Messages

Turo provides suggested disclosure messages for hosts to use, ensuring guests are fully informed about the tracking devices in the vehicle.

Conclusion

Understanding and adhering to Turo's Vehicle Tracking and Technology Policy is essential for hosts. It not only ensures compliance with Turo's guidelines but also enhances the safety and security of the vehicles and the trust of the guests.

Stay tuned to our Car Jockeys blog for more insights and guidance on navigating the car-sharing world successfully!

Reference: Vehicle tracking and technology policy | Hosts https://help.turo.com/tracking-and-technology-devices-SkF48Nl49